Harris County Toll Road Authority awards ECT a contract for collecting tolls, fines.
HCTRA Awards Contract for Violation Processing System to ETC
August 07, 2006
BusinessWire
Copyright 2006
RICHARDSON, Texas--Electronic Transaction Consultants ("ETC") today announced that Harris County Toll Road Authority ("HCTRA") has awarded ETC a contract to replace its current violation processing system ("VPS") with ETC's RITE(R) Solution VPS module. HCTRA has implemented the other elements of the RITE(R) Solution and, with this award, will now have a fully-integrated system for toll collection, violations processing, and interoperability.
"This procurement provides a great many benefits for HCTRA and for our customers," stated Fred Philipson, HCTRA's Assistant Director of Services. "Not only are we replacing our legacy system with a proven and powerful solution, we now have a complete RITE(R) Solution in our back office, driving efficient operations in the customer service center."
The RITE(R) Solution VPS incorporates client-specific violation enforcement business rules providing a streamlined revenue recovery process. The VPS automates violation image review, vehicle owner registration lookup, notice and invoice generation, and violation payment receivables. It features internal support for department of public safety citation and warrant generation, and can provide secure credit card payments via the Web. Additionally, the advanced capabilities of the system provide HCTRA with the power and flexibility to explore future changes in their operations, including expanding their open road tolling initiative.
Other VPS features include:
-- Customer Service Center interface - provides account lookup by license plate and posting of a violation toll (v-toll) to an existing customer account, and facilitates the conversion of a violation to a new account
-- Multiple forms of payment - extensive support for complex payment by any combination of cash, check, credit cards, or EFT
-- Multiple excusal - extensive support for leniency ranging from select violations to select invoices
-- Digital image review and OCR verification- provides support to automatically and manually process OCR'd images that meet user-defined confidence levels
-- User-customizable parameters - allows refinement of business rules to support frequent or occasional policy changes
About HCTRA:
HCTRA collects over 1 million toll transactions per day in the greater Houston area, about 70 percent of which are collected electronically through EZ TAG accounts. HCTRA has been widely recognized for its advances in regional mobility, including implementing the nation's first all-electronic toll road, the Westpark Tollway. Further information can be found at www.hctra.com.
About ETC:
Recognized for its innovation in the toll industry, ETC successfully delivered the system design and integration for the first all-electronic, open road toll ("ORT") facility in the U.S.; has designed and implemented technically complex 4+ express ORT lanes, and created advanced solutions for HOT (high-occupancy toll) lanes. ETC's systems provide interoperability between geographically dispersed toll facilities, airports, parking, and commercial transportation operations. ETC's team introduced the industry's first Web-based toll solution suite, the RITE(R) Solution, which includes modules for Customer Service Center operations, Violation Processing Center, Audit & Reconciliation Host, Interoperability, Facility Server, and Lane Controller. More information on the Company can be found at www.etcc.com.
© 2006 The Associated Press: home.businesswire.com
August 07, 2006
BusinessWire
Copyright 2006
RICHARDSON, Texas--Electronic Transaction Consultants ("ETC") today announced that Harris County Toll Road Authority ("HCTRA") has awarded ETC a contract to replace its current violation processing system ("VPS") with ETC's RITE(R) Solution VPS module. HCTRA has implemented the other elements of the RITE(R) Solution and, with this award, will now have a fully-integrated system for toll collection, violations processing, and interoperability.
"This procurement provides a great many benefits for HCTRA and for our customers," stated Fred Philipson, HCTRA's Assistant Director of Services. "Not only are we replacing our legacy system with a proven and powerful solution, we now have a complete RITE(R) Solution in our back office, driving efficient operations in the customer service center."
The RITE(R) Solution VPS incorporates client-specific violation enforcement business rules providing a streamlined revenue recovery process. The VPS automates violation image review, vehicle owner registration lookup, notice and invoice generation, and violation payment receivables. It features internal support for department of public safety citation and warrant generation, and can provide secure credit card payments via the Web. Additionally, the advanced capabilities of the system provide HCTRA with the power and flexibility to explore future changes in their operations, including expanding their open road tolling initiative.
Other VPS features include:
-- Customer Service Center interface - provides account lookup by license plate and posting of a violation toll (v-toll) to an existing customer account, and facilitates the conversion of a violation to a new account
-- Multiple forms of payment - extensive support for complex payment by any combination of cash, check, credit cards, or EFT
-- Multiple excusal - extensive support for leniency ranging from select violations to select invoices
-- Digital image review and OCR verification- provides support to automatically and manually process OCR'd images that meet user-defined confidence levels
-- User-customizable parameters - allows refinement of business rules to support frequent or occasional policy changes
About HCTRA:
HCTRA collects over 1 million toll transactions per day in the greater Houston area, about 70 percent of which are collected electronically through EZ TAG accounts. HCTRA has been widely recognized for its advances in regional mobility, including implementing the nation's first all-electronic toll road, the Westpark Tollway. Further information can be found at www.hctra.com.
About ETC:
Recognized for its innovation in the toll industry, ETC successfully delivered the system design and integration for the first all-electronic, open road toll ("ORT") facility in the U.S.; has designed and implemented technically complex 4+ express ORT lanes, and created advanced solutions for HOT (high-occupancy toll) lanes. ETC's systems provide interoperability between geographically dispersed toll facilities, airports, parking, and commercial transportation operations. ETC's team introduced the industry's first Web-based toll solution suite, the RITE(R) Solution, which includes modules for Customer Service Center operations, Violation Processing Center, Audit & Reconciliation Host, Interoperability, Facility Server, and Lane Controller. More information on the Company can be found at www.etcc.com.
© 2006 The Associated Press:
posted by Porkus Maximus Tex: at Monday, August 07, 2006
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